![]() Does anyone have the same experience? Can a Verizon expert let me know what I am missing for the promotion? Thanks. I did not buy it with monthly payment and the promotion also allowed outright purchase. This time, she said the line was not eligible for the credit because I have paid off the device. I did not see the credit in July bill so I chatted with an agent again. I was told if I still do not see it, I need to contact customer service and they will do a promo correction. Price for iPhone 12 mini, iPhone 12, iPhone 13 mini, and iPhone 13 includes 30 Verizon instant discount. Additional terms from Apple, Verizon, and Appleās trade-in partners may apply. In June, I did not see the credit so I chatted with an agent and she confirmed the credit would be applied in 2 billing cycles. In-store promotion availability subject to local law speak to a Specialist to learn more. I chatted with an agent when I placed the order and she confirmed my order was eligible for the promo, and also the monthly credit of $29.17 is included in my order receipt. I paid it in full and promo was to credit the purchase price of $699.99 back to me during 24 months. The condition of the promo was to add a new line with an unlimited plan. The promotion was offered for payment purchase or pay it in full retail price. I added a new line in May 2021 when iPhone 12 mini had a promotion "buy it for free with a new line".
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